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The marketing AI eval rubric

A one-page rubric for grading AI-generated marketing output: the binary checks that need no model, the anchored scales for the subjective part, and the thresholds that decide what ships.

The golden set

  • 30 to 50 real inputs from work you have already done, never invented examples
  • Include the cases that have burned you: the regulated category, the confusing product name, the empty input
  • Freeze it and version it. A set that quietly grows is not a baseline

Binary checks, graded by rules

A yes or a no, no partial credit. One no blocks the output.

  • Every number, date, price, and specification appears in the source material
  • No claim is made that the source does not support
  • Length and format match the destination’s constraints
  • Required disclosures and legal text are present and unaltered
  • No banned term, competitor name, or unapproved claim appears
  • Product and brand names are spelled exactly as the brand spells them

Scale one: brand voice

  • 0 = would embarrass the person who owns the brand
  • 1 = recognizably off, generic or borrowed from another category
  • 2 = correct register, nothing distinctive
  • 3 = indistinguishable from work the team would have written

Scale two: relevance to the brief

  • 0 = answers a different question
  • 1 = answers a nearby question, misses the actual ask
  • 2 = answers the ask, misses the emphasis
  • 3 = answers the ask with the emphasis the brief called for

Scale three: usefulness to the reader

  • 0 = says nothing a reader could act on
  • 1 = correct and obvious
  • 2 = one specific, useful point
  • 3 = the reader is better equipped than before they read it

The thresholds

  • Any binary check failed, block. It never reaches a human queue
  • Every scale at 2 or above, ship
  • Any scale at 1, route to a human
  • Any scale at 0, block and add the case to the golden set

If a model is doing the grading

  • Calibrate against human ratings once, on 50 cases, and write the agreement rate down
  • Run every pairwise comparison in both orders, keep only verdicts that survive the swap
  • Score at least twice and aggregate, because single runs vary
  • Never let a model grade its own family’s output when choosing between models
  • Recalibrate whenever the judge model changes

Regression, the actual point

  • Rerun on every change to the prompt, the model, the retrieval source, or the tools
  • Rerun on a schedule regardless, because dependencies change underneath you
  • Compare against the last recorded score, not against a memory of it
  • Treat a drop below threshold as a blocker, or accept that the eval is decorative